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that sucks I know how you feel, I also lost something online :(
what did you order?
do you have a tracking number that they gave you?
cause if you do you can track its location. Also if you don't Call them up and ask them for one or ask them the whereabouts of your package.
I hope this helps cause its can fustrating to loose money.
btw don't you have a gamer store near you that carries that game?
Hmm sit around the mail box every day barking questions at the mail man till he gets annoyed enough to dig it up~ xD
I guess you can email them then. hmm even where I am from jap games aside from FF are hard to come by. they come but they come in small quantities. However I found store that always has stock in them :p
Hmm thats a tough mail man... sit at the post office wagging tail and barking?
In terms of price, Zavvi are one of the best but sometimes I don't get my items from them on the release date. I received my Atelier 3 days after. Though it doesn't really affect me much, but I hate it when I wait at home on the day and don't receive the item I order.
They also ship off the items you order from there early but it still arrives later, somehow. If pre ordering from ShopTo for example, they'll send the game a few days before release date and you'll have a chance of getting the game before the release date too.
Are you also ordering from Zavvi because of the character archive bonus? It's not really much and you'll be better off ordering from Amazon to be honest. But it's up to you =]
yeah it depends on the service they provide sometimes its fast or slow.
this might cheer you up